April 19th – 21st, 2021

Your Virtual Host: the University of Toronto

Breakout Streams

Major Theme:

“Innovative solutions for the Intelligent University”



1. The future of work and HR transformation

  • Implementation of SuccessFactors, Qualtrics, associated SAP HR products – lessons learned
  • New employee engagement models and HR organizational goals demonstrating the future of work
  • Associated analytics and insights to enable a strategic HR
  • Streamlining operations to reduce transactional operations
  • Related sustainability and green initiatives

2. Modernizing the core ERP (e.g. Finance, Research and Student)

  • S/4 Hana upgrades and platform modernizations – lessons learned
  • Concur, Student Life Cycle Management, Qualtrics and associated SAP product integrations and modernizations
  • Integration of new Robotic Process Automation (RPA), Artificial Intelligence (AI) and Machine Learning (ML) options to streamline operations
  • Analytics and insights to enable a responsive organization
  • Related sustainability and green initiatives

3. Cloud management, security, and platform integrations

  • Renewal of SAP on-premise and off-premise infrastructure using cloud technologies
  • Platform integration with Machine Learning, RPA, AI, Office 365, business Intelligence, etc.
  • Trends and challenges in security and authorization management
  • Building a responsive enterprise/campus using the Internet of Things
  • Related sustainability and green initiatives

4. Change management and data governance

  • New Information Technology organizational models (e.g. Impact of cloud, new roles, shared services, etc.)
  • Relationship and role of data governance within the organization
  • New product engagement models (micro learning, remote support, etc.)
  • Emerging trends in IT governance, changing role of the CIO, threats and opportunities, etc.