Make sure you are using Google Chrome and that it is fully up to date, cookies are enabled and pop-up blockers are off.
If you are a Mac user, set your browser permissions to allow access to the Screen Recording. To do so:
- Open the System preferences
- Navigate to Security & Privacy > Privacy
- Check the box next to the browser you are using.
Reminder: Safari, Microsoft Edge and Internet Explorer are not fully supported as they lack the capacity needed for live video events.
We do not guarantee that Hopin will work on your mobile phone.