April 19th – 21st, 2021

Your Virtual Host: the University of Toronto

I am getting a 505 / 404 error.

Whenever you run into a 500 error or 404 error, most likely, third-party extensions are interfering with Hopin. Please try the following:

  • Refresh your web browser;
  • Restart your web browser;
  • Sign out of your Hopin account and sign back in; or
  • Restart your computer

I am getting a lot of feedback on my sound quality.

This could be because you are sitting next to someone with a laptop or electronic device – this may interfere with the audio settings. Try not to be in close proximity with another laptop/electronic device.

Why is my page not loading?

If there is constant buffering, make sure that your browser is up to date. It could also be an indication that the internet speed is insufficient – simply refresh and try. If refreshing does not work, close out and restart the browser or restart your computer.